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FAQ

DO YOU HAVE MILITARY OR STUDENT DISCOUNTS? YES!

Discounts are available ONLY to ACTIVE military and CURRENT students.

NOTE: Discounts are valid on a maximum of 5 bundles within a 90-day period. You will only be allowed to purchase 5 bundles at the discounted rate within any 90 day period. No exceptions.

To receive these discounts, you must first EMAIL a photo of your valid student ID or active military ID to haute.hair.us@gmail.com. If your school does not provide a student ID (online schools, etc.), please email us a copy of your photo ID/driver’s license AND an official document verifying current enrollment.

 

PLEASE INCLUDE:

  • YOUR NAME
  • PHONE NUMBER
  • EXACTLY what hair you’d like to purchase
  • The NUMBER of bundles.
  • If you are requesting OVERNIGHT shipping, you must provide us with your shipping ZIP code. (Ex: Mary Johnson, 216-561-2409. I would like to order 2 bundles of Malaysian Loose Wave 14″ and 1 bundle of Brazilian Loose Wave 20″. I would like overnight shipping to zip code 44120).

 

NOTE: Overnight shipping costs typically range from $30 to $65, depending on your location. All overnight orders MUST be placed before 2pm EST. We do not accept overnight shipping requests on weekends or outside of our normal business hours .

Once received, you will be emailed an invoice with your discounted total including shipping costs. We contact all clients in the order that we receive your ID. Orders can ONLY be placed in the student’s or military member’s name. Orders WILL NOT be processed in any other name. You will have 24 hours to pay your invoice. Once paid, your hair will be shipped to you.

The discount is 10% off the hair and cannot be combined or transferred (no family or friends may use your discount). Discounts can only be applied at the time you place your order. Website orders are NOT eligible for discounts.

 


 

What Payment Methods Can I Use?

We currently accept all payment methods through PayPal; if purchasing via PayPal with an e-check, we will not ship your hair until your e-check clears and payment is received.

 


 

How Many Bundles Should I Order?

Two bundles are recommended for a full sew-in if you are purchasing hair up to 16 inches; if you are buying 18 inches and up at least 3 bundles are needed for a full look. The amount of bundles also depends on the look a client is trying to achieve. Some clients prefer three bundles over two bundles, some prefer four bundles over three. It varies by client and their desired style.